Biz Tip of the Day: Customer feedback serves several purposes, helping to improve your product, your service, and your bottom line.
After a customer uses your product, or successfully completes one of your programs, it is essential that you ask them to answers a carefully crafted questionnaire. The answers should not only let you know what is so fabulous about it, but what may need to be modified in order to make it even better, and more desirable for your customers, increasing its saleability. The questionnaire is an invaluable tool for gathering your best customer testimonials, as well.
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