Let's not agree to disagree.Whether
In a meeting in a group or one-on-one with an employee (or employees)
it is better to listen to an entire suggestion/idea without
disagreeing. Do jot down notes seen only by you for later reference.
Should you disagree with the presentation, instead of disagreeing you
should say something such as, “Thank you for your input. I have
made a note of it to go over and discuss with others, my partner and
our management, and will get back to you.”
You may
even be able to tweek what is initially a not so good idea into a
better one to come back to the person with. Discuss it and ask for
their opinion. You will gain the respect of your employees and make
them feel better and a part of the business process. No 0ne likes to
be humiliated or belittled by the boss in front of others or
one-on-one. When you handle it in this manner, employees will be much
more open to sharing what could turn out to be some outstanding
pluses toward the success of the business.Employees who actually do the work can often come up with ideas and solution you may have never though of.
"Employees will only complain or make suggestions three times on the average without a response. After that they conclude that if they don't keep quiet, they will be thought of to be troublemakers or that management doesn't care."
Peter Drucker, Business Guru, Author, Professor of Business
No comments:
Post a Comment