Biz
tip of the day: Don't go nuts over perfection. People expect you to
be human. Being able to apologize for your unintended mistakes, and
making up for them impresses even the most demanding clients.
Contrary to popular belief, the customer isn't always right, but it
it up to you to make things right in a non-accusatory manner. Keeping
a customer sometimes means compromise, but don't give away the store.
I
hope our tips cause you to rethink some of the small aspects in your
daily business relationships, in order to move up to the next level.
Remember, little things make up the big things.
Success
by Design, Not by Chance
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